Using the Pass
Food Section - Food Welfare Pellegrini
FAQ
- The OTP code is not accepted
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Repeat the operation and be careful to enter the number correctly.
- I don't remember the password, is there a recovery function?
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Request a password reset.
- Do vouchers have an expiration date?
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Yes, the expiration is 12 months from the issue date.
- Can I have vouchers with different values?
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The unique value provided is 10 euros.
- Is it necessary to download an app?
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No, you just need to scan the QR code on the badge provided to open a browser application.
- What format do the vouchers have?
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Once you log in and register in the application, you can view the vouchers, which are in digital format, i.e., a barcode.
- How can the vouchers be used?
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It is necessary to present the barcode at the checkout for payment.
- What can I buy with meal vouchers?
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You can use them for groceries, lunch, and access discounted menus dedicated to pilgrims. Find locations through the store locator in the app and view promotions.
- How many vouchers can be used per day?
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There are no spending limits
- The vouchers are already marked as spent
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You can check your expenses in the 'My Transactions' list.